Terms

Who these terms are between

These terms are between [Operator legal name], [address], registered under [registration number], and the organization named in the order form (the customer). They apply together with the order form and the data-processing agreement.

The service and the pilot

DayOneFlow helps organizations make offers to candidates, prepare and onboard new employees, and record the probation outcome. It is not an applicant-tracking, payroll or HR information system, and it gives no legal, tax or employment advice.

It is offered as a supervised pilot from [pilot start] to [pilot end]. Features may change during the pilot.

Accounts and roles

The customer's admins invite the people who work with them in DayOneFlow and give each a fixed role; people see only what their role and their relationship to a record allow. Keep your password to yourself. The customer removes access when it is no longer needed.

A personal link sent to a candidate or new hire is meant for them only. Only the newest link works, and HR can revoke a link at any time.

The customer's responsibilities

The customer needs a lawful basis for the data it enters and gives candidates and new hires the notices the law requires, including its own privacy notice. It keeps the data accurate, collects only what it needs, and makes the decisions about people: DayOneFlow records offers and outcomes but does not decide them.

The example offer template and the default confirmation-letter text are starting points only. They are not legal advice and are not reviewed for any jurisdiction. The customer adapts them with its own advisers before the first real offer and is responsible for the content of its offers and letters.

Customer data

Each customer owns the data it puts into DayOneFlow. DayOneFlow uses it only to provide, secure, support, back up and restore the service, as described in the privacy notice and the data-processing agreement, which prevails for personal data. DayOneFlow does not sell it, use it for advertising or use it to train AI models.

Acceptable use

Do not use DayOneFlow to break the law or anyone's rights, upload malware or files you may not share, try to reach other organizations' data or test security without written permission, overload or scrape the service, or share accounts or personal links.

Offer acceptance

Accepting an offer in DayOneFlow records the candidate's acceptance or acknowledgement of that exact version of the offer, with the time and the wording shown. It is not an electronic signature, and DayOneFlow does not claim that it forms a binding contract. The customer decides whether a separately signed contract is needed.

Availability and support

During the pilot there is no service level [to be confirmed]. DayOneFlow runs on a single server; updates show a maintenance page for a few seconds [maintenance windows and notice]. Backups run daily, so up to 24 hours of recent changes can be lost after a disaster. Support: [support contact email], [support hours].

Ending the service, data return and deletion

[Term, notice and termination rights.] Before the end, the customer exports what it needs: the CSV reports, and each document and letter PDF. There is no export of the whole account.

On the customer's written instruction, DayOneFlow closes the organization and deletes all of its records and files within [30] days, and confirms it in writing. Deleted data remains in backups until they rotate out, within about 6 months (copies made before a software update: 30 days) [off-server backup retention to be confirmed].

Fees, liability, governing law and changes

[Fees.] [Warranties, disclaimers, limitation of liability and confidentiality.] [Governing law and jurisdiction.] [How these terms and the service change, and with how much notice.]

Operated by [Operator legal name], [address]. Contact: [support contact email].