Training

DayOneFlow comes with a library of eight onboarding courses, played on DayOneFlow’s own Training site. Each course is a short lesson, then a quiz of 10 questions: people pass with 8 of 10 and have two attempts. DayOneFlow signs people in, so nobody needs another account or password, and the results come back on their own.

The courses

The courses are general, written for any workplace, and are not legal advice: your own policies still apply. The library is fixed — you cannot add your own courses. Your own material fits a Link or Acknowledgement task in your plan.

For new hires: Training steps

• Every sample onboarding plan has the eight courses as required steps in the First week, done by the new hire and due 1 to 7 days after the start date. In any plan, add one with Add task and the task type Training, then choose the course.
• The new hire opens the step in their portal and chooses Open the course. The step shows their best score so far and the attempts they have left. Steps for the first week open on the start date.
• A pass completes the step, usually within a few minutes of finishing the quiz, and HR is told.
• If every attempt is used without a pass, the step shows as Not passed with the best score, and HR is told. It never holds up the journey and is not part of joining readiness. HR decides what follows: reopen the step (with a reason), skip it, or leave it.
• For another attempt, HR emails support@dayoneflow.com: it is granted on the Training site. A pass after it completes the step, even one marked Not passed.

For your team: required training

• Every active member of your organization is asked to pass all eight courses within 30 days of joining (for people already there, of the requirement being switched on). Admins can switch this off under Settings with Every member must pass the Training courses; switching it on again gives everyone a new 30 days.
• Each member has My Trainings in the navigation: every course with its status (Not started, In progress, Passed or Not passed), their score and the due date. Training in the header opens the Training site.
• While courses are left, a Required training box on the Overview and in My tasks says how many are passed and when they are due.
• A welcome email on the day someone joins, a reminder a week before the due date and one after it. See Notifications and emails.
• A member who also has a new-hire record in your organization has one standing: a pass on either counts for both.

Who sees the results

DayOneFlow keeps the best score, the attempts used and whether the course was passed — never the answers, which stay on the Training site to be scored. A person’s Training account is suspended when their access ends: when they leave your organization, or when a new hire’s record is cancelled or ended.